Privacy Policy

1. Information We Collect

Information You Provide

• Account information: Name, email address, phone number, business name
• Business documents: Permits, licenses, insurance certificates, kitchen letters, menus you upload
• Payment information: Processed securely by Stripe; we do not store credit card numbers
• Truck details: Vehicle information, operating cities, equipment

Automatically Collected

• Device information (browser, OS, screen size)
• Usage data (pages visited, features used)
• IP address and approximate location
• Cookies and similar technologies

2. How We Use Your Information

• Provide and improve the Service (AI form filling, deadline tracking, kitchen search)
• Process AI document analysis to auto-fill permit applications
• Send deadline reminders and renewal notifications
• Process payments and manage subscriptions
• Respond to support requests
• Improve AI accuracy and Service quality
• Comply with legal obligations

3. AI Document Processing

When you upload documents, our AI system processes them to extract information for form filling. Specifically:

• Documents are processed using secure AI models
• Extracted data is stored in your account for form filling purposes
• We do not use your documents to train AI models without your explicit consent
• Documents are encrypted at rest using AES-256 encryption
• You can delete any document at any time

4. Data Sharing

We do not sell your personal information. We share data only with:

• Service providers: Cloud hosting (AWS), payment processing (Stripe), email delivery (SendGrid)
• Kitchen partners: Only when you explicitly request to connect with a kitchen
• Legal requirements: When required by law, court order, or government request

5. Data Security

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• SOC 2 compliant data centers
• Regular security audits and penetration testing
• Role-based access controls for staff

6. Your Rights (GDPR/CCPA)

You have the right to:

• Access: Request a copy of all your personal data
• Portability: Export your data in a machine-readable format
• Correction: Update inaccurate personal information
• Deletion: Request deletion of your account and all associated data
• Opt-out: Unsubscribe from marketing communications
• Restrict processing: Limit how we use your data

To exercise these rights, visit Settings → Privacy in your dashboard, or email [email protected].

7. Data Retention

We retain your data while your account is active plus 30 days after deletion. Payment records are retained for 7 years per tax requirements. You may request early deletion by contacting us.

8. Cookies

We use essential cookies for authentication and preferences. Analytics cookies (opt-in) help us improve the Service. You can manage cookie preferences in your browser settings.

9. Children's Privacy

StreetLegal is not intended for use by individuals under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We will notify you of material changes via email or in-app notification at least 30 days before they take effect.

11. Contact Us

Data Protection Officer: [email protected]

StreetLegal Inc., Philadelphia, PA